Recently, I had the pleasure of working with Ellen, who needed help with her cell phone. Here’s what she had to say:
“I was having trouble using my flip cell phone. I kept getting messages and I couldn’t figure out how to delete them. Alex didn’t know that I am blind too, but he helped me by using the assistive technology on my phone. He made a guide for me to use when I use my phone. Now, I can feel the buttons on my phone and have the phone tell me what they are. I can call and finally delete those messages.”
I am glad I was able to help Ellen. I was surprised to learn she was blind, but happy to help her!